How should a store employee assist a customer looking for insoles?

Assisting a customer looking for insoles by showing the range of available options is the most effective approach, as it directly addresses the customer's needs and preferences. When an employee engages with the customer in this manner, it demonstrates a commitment to customer service and a desire to help them find what they specifically requested. This interaction not only provides the customer with the products they are interested in but also enhances their shopping experience, making them feel valued and attended to.

Additionally, showcasing the variety in insoles allows the customer to see different choices that may cater to their specific requirements, such as comfort, support, or arch type. This can lead to informed purchasing decisions, which ultimately improves customer satisfaction and encourages repeat business. By contrast, other options such as directing them to a competitor, suggesting unrelated products, or ignoring the customer's request would negatively impact the store's reputation and customer service quality. These actions could lead to a loss of sales and a poor shopping experience, undermining the goals of effective retail management.